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Inflight Service – Enhancing the travel experience

If you ever travelled by air or sea in the Nordic/Baltic area, chances are good that we have served you through the stores of one of our many airline, ferry or airport partners.

The essence of our business concept is to enhance the travel experience  offered by our partners by providing convenient, high quality shopping from a wide selection of attractive products at outstanding value.

We know shopping is an appreciated part of  the travelling experience and can have a significant impact on overall customer satisfaction. The starting point for all of our store concepts is a thorough understanding of the consumer needs combined with the desired store profile requirements of our partners.

We are also the people behind the EUROSHOP airport shops chain, with stores in Sweden, Estonia, and Poland - and also on board ferries operated by Fjord Line and Unity Line.

As of may 2012, we launched the Holiday Taxfree brand as an umbrella brand for the highly successful pre-order concept offered to our airline customers.

Welcome to learn more about us by choosing a topic from the menu.

Stockholm, April 11 2012.

DFDS Seaways OÜ and Inflight Service have agreed to develop together retail concept onboard DFDS´s ferry Lisco Patria. Inflight Service will provide support through procurement and assortment planning, logistics, sales analyse, development and various marketing activities.

Further information, please contact:
Jörgen Herman, Operation Manager, Inflight Service Estonia Eesti Oü
Tel: +372 605 88 97

About Inflight Service Europe AB
Inflight Service Europe AB (IFS), based in Stockholm, has a leading position within the Northern European tax free and travel retail industry. With clients mainly in the Nordic countries, the Baltic States and Poland, IFS offers services and business concepts to airlines, airports and ferry & cruise lines. IFS' turnover for 2011 was 2050 MEUR and number of employees approximately 300 in five countries.

About DFDS Seaways OÜ
DFDS Seaways OÜ (former Baltic Scandinavian Lines AS), owned by DFDS AS (leading Danish shipping company), operates Ro-Pax ferry Lisco Patria between Paldiski in Estonia and Kapellskär in Sweden with 6 departures weekly in each direction.

Stockholm, April 11 2012.

Lindaliini AS has chosen Inflight Service as the main partner for its retail activities. With the help of Inflight Service, Lindaliini AS will concentrate on its core business and optimise retail operations.

Further information, please contact:
Jörgen Herman, Operation Manager, Inflight Service Estonia Eesti Oü
Tel: +372 605 88 97

About Inflight Service Europe AB
Inflight Service Europe AB (IFS), based in Stockholm, has a leading position within the Northern European tax free and travel retail industry. With clients mainly in the Nordic countries, the Baltic States and Poland, IFS offers services and business concepts to airlines, airports and ferry & cruise lines. IFS' turnover for 2011 was 2050 MEUR and number of employees approximately 300 in five countries.

About Lindaliini AS
Lindaliini AS, owned by various estonian investors, has been operating route between Tallinn and Helsinki since 1997 under LindaLine Express brand name. Today the company operate two fast-ferries with capacity of appr. 400 pax. With 1h 30min travel time and up to 7 departures daily from each direction, LindaLine Express is one of the most convinient ways to travel between the two capitals.

Stockholm, December 16 2011.

SmartLynx Airlines is an airline owned by Iceland Air. SmartLynx Airlines has bought Inflight Service’s airline retail concept during the winter 2011-2012. During this time, Smartlynx will operate Copenhagen-Goa. The startup process has taken less than one week and the first flight left Kastrup Airport the 15th of December.

Further information, please contact:
Camilla Holmberg, Sales Manager Airline Retail, Inflight Service Europe AB
Tel +46 (0) 70-355 30 04

About Inflight Service Europe AB
Inflight Service Europe AB (IFS), based in Stockholm, has a leading position within the Northern European tax free and travel retail industry. With clients mainly in the Nordic countries, the Baltic States and Poland, IFS offers services and business concepts to airlines, airports and ferry & cruise lines. IFS' turnover for 2011 was 2050 MEUR and number of employees approximately 300 in five countries.

About SmartLynx Airlines
Smartlynx Airlines has a fleet of aircraft available to both airlines and tour operators for both short term projects or to boost route schedules. Smartlynx Airlines operates under its own Latvian AOC. Latvia is a JAA approved country and the AOC is thus in compliance with EU OPS 1. Smartlynx Airlines currently have six Airbus 320-200 and two Boeing 767-300 in their fleet.

Stockholm, March 16 2011.

Inflight Service has appointed Björn Ulfberg as new Chief Executive Officer with immediate effect. Mr Ulfberg has significant experience in sales, marketing and general management from various international consumer and retail oriented organisations, including Nokia, Duni, Findus, Gillette and Procter & Gamble. “I am excited to join Inflight Service to, together with the rest of the management and employees, continue the development and growth of the company. I am also excited to have the opportunity to utilise my experiences from FMCG and retailing within the Travel Retail industry.” says Mr Ulfberg. 

The board welcomes Mr Ulfberg to the company and thanks the retiring CEO Per Thelin for his dedicated work.

Further information, please contact:
Björn Ulfberg, CEO Inflight Service Europe AB
Tel +46 (0) 733 889 333

Lars Österberg, Chairman of the Board, Inflight Service Europe AB
Tel: +46 (0)8 50 55 96 00

About Inflight Service Europe AB
Inflight Service Europe AB (IFS), based in Stockholm, has a leading position within the Northern European tax free and travel retail industry. With clients mainly in the Nordic countries, the Baltic States and Poland, IFS offers services and business concepts to airlines, airports and ferry & cruise lines. IFS' turnover for 2010 was 185 MEUR and number of employees approximately 300 in five countries.

Stockholm, 1 March 2010.

Following a recently concluded bid process, Stockholm Skavsta Airport’s has awarded Inflight Service Europe the contract for management and operations of the airport’s airside travel retail shop, “Buy & Fly”.  The contract will be effective as of 1 May 2010.

The airport itself has operated the shop up to now, with Inflight Service as its chief supplier of goods.

The shop will undergo complete redesign and refurbishing in conjunction with the change of management.

- In view of our long-standing cooperation with SSA that dates back to 1995, we are of course very pleased to have been entrusted with the full responsibility for the shop operation, comments Peter Candell, Director Business Development at Inflight Service. We look forward to taking an active part in increasing the passenger service level by providing an enhanced product offer and an improved overall shopping environment. The planning for the creation of a new and better shop is already in progress, concludes Peter Candell.

- We are very pleased to have finalised this process, says Joakim Lindholm, Stockholm Skavsta Deputy CEO. Not only the management, but also the shop staff, which will be adopted by Inflight Service, see great potential in the new arrangement. It’s however the airport’s passengers that will be the biggest winners, profiting from a new bigger and much more attractive shop.

For further information, please contact:

Joakim Lindholm, Deputy CEO, Stockholm Skavsta Flygplats, tel +46 (0)70-398 50 17.
John Baumgartner, Director Business development, Inflight Service Europe AB, tel +46 (0) 708-841 930

About Inflight Service Europe AB
Inflight Service Europe AB (IFS), based in Stockholm, has a leading position within the Northern European tax free and travel retail industry. With clients mainly in the Nordic countries, the Baltic States and Poland, IFS offers services and business concepts to airlines, airports and ferry & cruise lines. IFS' turnover for 2010 was 185 MEUR and number of employees approximately 300 in five countries.

About Stockholm Skavsta Airport AB
Sweden’s third largest airport Stockholm Skavsta presently has a total of 50 destinations, of which 39 are Ryanair’s. The passenger volume for 2009 was just over 2.5 million. Apart from Ryanair, the Polish low cost carrier Wizz Air and Gotlandsflyg operate from the airport, as well as the charter airlines Fritidsresor (TUI) and Ving/Thomas Cook.

Inflight Service Europe AB | Tullvägen 2B | SE-190 46 Stockholm | Sweden | Tel: +46 (0)8 594 90700 | info@inflightservice.se